Operations
Turn visitors to customers by driving them from awareness to conversion. Deploy large scale dynamic ads across web & mobile using structured feeds.
Content & Photography
Along with merchandising, this is also supply chain management
Receive 25 additional orders for 100SKUs by just expediting time to listing by 5 days (at 5% order to listing ratio)
Warehouse & Logistics
Fulfillment complexity multiplies with increase in reach & optimization of forward and return leg for large customer base
Packet out mechanism
- Outward QC
- Single / Multi packaging
- Quick dispatch
Returns Management
- Inventory classification
- Marketplace acknowledgment
- Payments Intimation
Wide Logistics Coverage
- Cost optimization
- 25000+ pin-code serviceability
- 20+ countries International Shipping
- COD payments
Optimized as per marketplace
Customer Service
Trust and value creation most important through effective customer service –The only human interaction in the entire value chain
Your customer is reaching you out by various modes
With social media, customer service is no longer a private conversation
E-commerce customer service needs high integration with other functions
Your online reputation has to be in safe hands
Payments
Payments are actually more science than financial transaction
Dynamic Payment Routing
Payments Reconciliation
Wallets & Banking promotions
Payment flows across omni-channel